We have partnered with Mews Systems to integrate your hotel PMS software to your apps. With this PMS integration your guests will no longer have to queue at reception, they can check-in before they arrive at your hotel.
With PMS integration your front of house can be prepared to welcome your guests and ensure they have everything they need. Enable your guests to update their booking when their circumstances change easily through the app.
prefer to self-serve in order to get the information that they need
(Booking Assistant Survey. Booking.com 2018)
are more likely to choose an accommodation which offers mobile check in/out.
(Technology Use Report. Software Advise 2015.)
staying in hotels would prefer reserve, check in and out through a mobile app.
(Exploring The Future of Hospitality. I-AM. 2018.)
also wanted to use a digital room key to unlock their hotel room door from their phone.
(Global Digital Traveler Survey. Travelport 2018.)
"Since the launch we had over 1,800 app downloads, 35 daily active users and many conversations initiated by guests with the front office teams."
"Criton’s platform helped us to digitise our guest info and create our own branded app through which we can engage with our guests."