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Speak with one of our experts to discuss how Criton can help you deliver a seamless guest experience, boost guest engagement and increase revenue. 

 

Deliver the perfect digital guest journey

Criton enables you to digitise your guestbook and create your very own hotel app that will let you engage with your guests and earn more from every booking. Criton puts you in complete control of your guest experience and gives you access to the same technology that the big chains already adopt.

Pre-Arrival Guest Engagement

With your hotel app, your guests will have everything they need at their fingertips pre, during and post-stay. Using your hotel app, guests can view your hotels’ amenities, dining options, photo galleries, social media, room services available, prices and everything you wish to include. Your mobile app provides the most convenient way to inform your guests. 

You can interact with your guest even before or after their stay with location-based push notifications. They can request transfer options, extra bedding items or upgrade their room.

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Enhance the guest experience

Give guests the power to choose how they want to engage with you. By integrating your PMS and digital door lock system, you can remove any friction at arrival, avoid queues at reception and offer your guests mobile check-in and digital door key.

Ensure your guests have the best possible stay by offering them an app that includes your hotel services, restaurant and spa reservations, in-room dining ordering, interactive chat with hotel staff, special offers and much more. This will help you increase your hotel revenue and earn more from every booking.

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Increase direct, repeat bookings

After a wonderful stay, your guests can check-out easily and end their stay with fantastic memories. Through the app, you can request their feedback and ask them to leave a review on Google or TripAdvisor. 

Re-engage with your guests even when they have left your hotel with special offers. Increase direct bookings by linking your app to your booking engine and reduce OTA commission

Your app can also include a loyalty programme designed to increase repeat business and convert more guests into loyal customers.

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